FAQ

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1: Which countries do you ship to?

All of the products on our site can be delivered nearly anywhere in Europe including Germany, France, Italy, Ireland, Poland, Sweden, the Netherlands , the United Kingdom .HERE’S THE LIST OF COUNTRIES WE SHIP

  • AT – AUSTRIA
  • BE – BELGIUM
  • BG – BULGARIA
  • HR – CROATIA
  • CY – CYPRUS
  • CZ – CZECH REPUBLIC
  • DK – DENMARK
  • EE – ESTONIA
  • FI – FINLAND
  • FR – FRANCE
  • DE – GERMANY
  • GR – GREECE
  • HU – HUNGARY
  • IE – IRELAND
  • IT – ITALY
  • LV – LATVIA
  • LT – LITHUANIA
  • LU – LUXEMBOURG
  • MT – MALTA
  • NL – NETHERLANDS
  • NO – NORWAY
  • PO – POLAND
  • PT – PORTUGAL
  • RO – ROMANIA
  • SK – SLOVAKIA
  • SI – SLOVENIA
  • ES – SPAIN
  • SE – SWEDEN
  • UK – UNITED KINGDOM
  • UNITED STATES


A: We ship worldwide,  Please! make sure you got the right address detail for your parcel  and trust us. stick to the plan!!.

N.B: In case you don’t receive what you ordered, contact us directly for a re-ship or Refund of the money invested on the deal.

As for Shipping : The shipping is meticulously planned and its done with 
professionalism to archive delivery success so delivery is 100% guaranteed with safe shipping.

2: Do you offer tracking worldwide?

A: Yes. We offer satisfactory shipping with tracking  details ,so you can always tracked your orders and get updates about it upon arrival Everywhere that we ship to, we can track a package to

3: Is it true you ship tracked at no extra cost to the customer to NL?

A: Yes this is most certainly true, we use POSTNL to upgrade packets to the Netherlands for FREE to their tracked service.


4: What packaging do you use?
A:

Packaging Details: As for packaging, parcel is wrapped into an aluminum foil, no smell, no x-ray penetration and can not be detected even with the ION scanner. then packaged into a PlayStation or X-box carton so buyer receives stuff as though receiving a newly ordered game. We do also send customized packages(diplomatic sealed) which evade all custom checks. We can also send package your orders in a vacuum sealed bag and then placed it in a bubble wrapped protective envelope. This Envelope will be shipped via priority mail. We use plain, discreet packaging, with no reference to research chemicals . UPS/Express Cargo/ DHL Express is declared as an ‘analytical sample’ for legal reasons.


5:What Payment Options are Available?

Online pharmacies offer a wide selection of payment options. These include Visa, Mastercard, PayPal, bank transfer and Bitcoin.

What Will Show on My Bank Statement?

We use an offshore payment processor to protect our customers privacy. There will therefore be no mention of the website or product you have bought. On completion of your payment you will receive an email confirming the descriptor name and what will show on your statement.

How Will My Order Be Sent?

All orders are sent via recorded delivery. The tracking number assigned to your order will be sent to your email once your order has been dispatched.

How Long Does Delivery Take?

Delivery in the UK generally takes 2-3 days. Depending on your exact location delivery can take longer and for some remote areas in the UK it can take up to 4-5 days.


 

6: Where do I find the BTC address to send payment to?
A: All customers requesting payment must contact us directing for Bitcoin Wallet Address to initiate payment via Cash App or any legit BTC site but be rest assured we can walk you through on how to get BTC via Cash App if you got one. Each order is generated a unique BTC address


7: Do you offer free samples?
A: No. Requests will be ignored. However know that every order above $1000 gets a free shipping!


8: I have paid and sent proof of payment but not received a shipping confirmation? 
A: Bank transfer and Western Union payments can take up to 5 working days. Crypto payments are instant but if we receive this after 10:30 pm then it will roll onto the next working day. Thank you for your patience! Your order will generally be shipped within 1 business days of us receiving payment.


9: When will my order arrive?
A: This depends on the service. Our shipping page has more info but for rough guides use the following estimates:

Shipping Duration: 1/3 business days (72 hrs.)

N.B: For weekends All parcel shipped might take 3-4 days due to the pandemic situations we make sure everything is cleared and set for arrivals.

Your orders arrives together with others depending on the location.

These are estimates. Please be patient, we can do NOTHING to speed up customs or shipping once sent.


10: What if my order does not arrive?
A:  Your order will be reshipped if it has not arrived within Six(6) days maximum after shipping, unless it has been seized by customs. Your order will not be re-shipped if it was shipped by snail mail. Airmail is at your own risk.


11: Where is my order/shipping confirmation email?
A: If you have not received a confirmation email then please check your spam box. If you still have not received it then it may not go out until your payment has been confirmed.


12: Where is my tracking number?
A: For now we are sending tracking numbers  within 12 hours after shipping is confirm by us , please be patient, it will most often be sent the same day  it is shipped as we don’t receive the tracked till towards the end of the day, if not the following day you get you tracking details


13: How do I track my order?
A: You can track your package online, using the tracking number provided to you via email or Text message.

Will I Get a Tracking ID for My Order?

Yes, all orders are issued with tracking numbers. You will receive an email from our tracking department when your order has been assigned its tracking number.


14: My BTC payment is higher than Coinbase/Preev, why is this?

A: Crypto currencies require network fees which goes towards the ‘miners’, when you look at the price on an online exchange it does not take this price into account. Our price includes the network fee along with a fee charged by the payment provider. If you do not pay the total requested amount your funds will not be approved as paid! 

N.B: YOU CAN ALWAYS PURCHASE BITCOINS(BTC) ON ANY OF THR WEBSITES(PATFORMS) www.Blockchain.com,www.abra.com or Cash App If you’re verified on Cash app it would take about 5-7 mins for payment to complete


15: I have not received my order or heard back from you in a 72 hours, what do I do?

A: Remain Patience until we confirm from you, we have guaranteed you success deliver with 72 hours except otherwise, You can get to us via Text Messages or Phone Calls (+1904-469-6265)


16: Do you want to subscribe for Monthly touchdown?

Yes, Its available, we’re ready and  open to discuss whatever terms and conditions  you want that falls within our work frame.

You can always count on us for all your parcels making sure we’ve the right address, location for shipping. We promise to be the best and operate with the favorable methods of shipping

 

ORDERING

Is it safe to order from buy weed online shop?

Yes, we are one of the USA’s most trusted and longest-running online dispensaries. We have been in business since and have prided ourselves on ensuring all our customers are 100% satisfied with every order.

Do you guys ship discreetly?

Yes, we do ship discreetly

How do I order?

Our ordering process is seamless and very user friendly. You simply add the items you would like in your cart and follow the checkout process. If you ever have any issues or need assistance you can message us on our Live Chat or e-mail us at info@doorbell-pharmacy.com (WhatsApp/ Text: +1(904)469-6265) and we will be happy to assist you.

Has anyone been arrested from ordering?

We are proud to say no one has been arrested from ordering from us. However, there is always potential risk involved. We also do not ship any quantities larger than what is posted on your product page to help curb any potential problems, if this were to ever arise.

Am I allowed to pick up my order?

No. You cannot directly pick up your order from us. We only accept payments via email money transfer and can only send your products through mail order at this time.

Who is eligible to purchase on your site?

Only qualified clients over the age of 19 years are able to purchase marijuana through our site. There are absolutely no exceptions to this rule.

PAYMENTS AND FEES

What if I don’t send payment for my order?

If payment is not sent within 48 hours, your order will be canceled automatically.

What are the available payment method?

We have the following payment method available: Bitcoin, PayPal, Cash App, Zelle, and Venmo.

What are the shipping fee?

We offer 2 shipping services:

  • Domestic Service
  • International Service

Options include:

  • Free – Shipping – Service (For orders $800 and above)
  • Domestic – Shipping Service – $25
  • International – Shipping Service – $35

SHIPPING

My package is going to the wrong destination or is lost?

We are not liable for any shipping address mistakes that are made when ordering. You will need to call UPS/USPS with your tracking information and see if they are able to correct this.

If a mistake is made during the ordering process with an address, you can email info@doorbell-pharmacy.com and we will be happy to correct it as long as the order has not been processed and shipped. DO NOT SEND PAYMENT right away if you have made a mistake on your order. E-mail us first.

No refunds or shipping insurance will be provided if your package is lost or stolen. We suggest choosing priority shipping and monitoring the tracking closely, especially if you are ordering quarter pounds options when buying weed strains.

When will my order be ship?

 

All orders are shipped within a 24-hour time-frame as long as payment has been sent and confirmed.

How long will shipping takes?

All orders are shipped out within 2-4 hours after of payment(payment must be done and confirmed immediately). If you pay for USPS Priority shipping your order should arrive within 1-2 business days, otherwise it should arrive within 3-5 business days via USP Xpress Post.

*****NOTICE****** Please expect and anticipate delays with USPS Post due to COVID 19. We will not refund, replace or credit orders that have not arrived within their expected delivery time.

Please monitor your package closely with the tracking number provided. If you notice the status of your package has not been updated or is past your expected delivery date with no updates, please contact us at info@doorbell-pharmacy.com

Do you ship out of usa?

yes

***NOTICE**** Please expect and anticipate delays with USPS Post due to COVID 19. We will not refund, replace or credit orders that have not arrived within their expected delivery time.

Please monitor your package closely with the tracking number provided. If you notice the status of your package has not been updated or is past your expected delivery date with no updates, please contact us at info@doorbell-pharmacy.com.

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